Terms & Conditions

Terms & Conditions

By using the Acqua dell’Elba store, you agree to comply with the following terms:

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   All products are original or of high quality and are inspected before shipment.

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   Prices include Value Added Tax (VAT) unless stated otherwise.

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   Once payment is completed and the shipping label is issued, orders cannot be canceled or modified.

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   Customers are responsible for ensuring that the selected products meet their needs before purchase.

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   Product colors or certain details may vary due to lighting conditions or screen settings.

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   The store reserves the right to amend prices or discontinue any product without prior notice.

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   All payments are processed through secure methods (credit cards, Apple Pay).

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   The store is not responsible for any damage resulting from improper use of the products.

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   In case of any defect or complaint, customers must contact us within 3 working days of receiving the product.

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Governing Law

Use of this website is subject to the laws and regulations of the United Arab Emirates and the provisions of the Ministry of Economy and the Telecommunications and Digital Government Regulatory Authority (TDRA).